Craftsmanship and modern management-
“Rome was not built
in a day”. The proverb seems true in a literal sense also. History will testify
the fact that the great things are not built by an individual in a day; it is
the collective effort of all the people that bear the fruit.
A Craftsman is a
person who is deft in his work. He has honed his skill to the extent that he
has achieved an excellence in his work but his individual skill is of no use if
you will look at it from business point of view. It is the collective efforts of
all the craftsmen that make a strong and successful organization .If the
craftsmen from various fields are brought under a single roof then only it is
possible to run parallel processes and combine the efforts of every individual
to get optimum output in time bound manner. Also, if we consider craftsmanship
as the centre of any organization then it will create dependency which is very disastrous
for any organization to move ahead. The recent
trend of ‘deskilling’ in businesses clearly speaks of the fact. In deskilling
we divide the whole process into smaller processes and deploy each individual
to do this processes, in this way no individual develop any skill completely
and the dependency on that individual decreases. The welding process can be
deskill into ‘edge preparation’ and ‘running a welding torch’ in this way
dependency on individual welder decreases. It is also easier to control any process by
deskilling.
The point of contrast in craftsmanship and
modern management is that the employee satisfaction is higher in craftsmanship
as compare to modern management.
3E’s of management.
The 3 E’s of management are ‘Excellence’, ‘Effectiveness’
and ‘Efficiency’ .and excellence can be given as product of efficiency and
effectiveness.
Excellence =
Effectiveness x Efficiency
Efficiency can be given as doing things in a right manner
while effectiveness means doing right things. Analogy goes like if velocity has
to be defined it is defined by speed and direction, the direction part is given
by effectiveness and the speed part is efficiency which focus on rate of doing
things Efficiency can be measured as a ratio of output by input but
effectiveness is about choosing best option from the available one.
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